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Bizli: a billing app that starts as a calculator

The smallest businesses wouldn't touch a POS app. They thought it was built for supermarkets. But they already trusted one tool: the calculator. So I made the case for a separate billing app that feels like one, keeps a record of every sale, and leads into Zobaze POS.

My role
Product + design. Originated the calculator-first concept; co-led with the founder.
Team
Founder, me, one Android engineer
Timeline
Research to Play Store in one month, June 2024
Result
50,000+downloads · ~3,000 active users
Funnel
6–7%of active users move to Zobaze POS each month
A desktop calculator
The calculatorWhat they trust
An old billing machine with a cash drawer
The billing machineItem keys and a printed bill
Bizli calculator screen
BizliOne app on their phone
01 · Research

The goal

Could POS get simple enough for the smallest businesses?

Zobaze POS works well for businesses that are ready for it. But the smallest businesses, those earning under ₹5,000 a day, never got started.

My first question was simple: how do we make Zobaze POS simpler for them? To answer it, I had to understand why they said no in the first place.

What I found

POS, they believed, was built for supermarkets

Through store visits and user research across India, the Philippines, Indonesia and Africa, I looked at how owners actually run their counters. The same belief kept coming up: POS software is built for supermarkets, not for businesses like theirs.

A small kirana and general store in India
A kirana store in India
A sari-sari store window in the Philippines
A sari-sari store in the Philippines
What I noticed

A smaller POS wouldn't change that belief. These owners already trusted the calculator on the counter, so the app had to start there.

02 · Ideation

The idea

Don't replace the calculator. Become it.

On store counters I kept seeing the same two tools: a calculator and an old billing machine. Owners added up sales on them, but the calculator kept no record. So instead of asking them to learn POS, I combined the two tools they already knew into one app.

At the counter todayIn Bizli
Add up a sale on the calculator→Same keypad, and every total is saved as a sale
Press item keys on the billing machine→Colour-coded item buttons
Hand over a printed bill→Print the bill, or send it on WhatsApp
No record of the day→Reports, and later inventory, when they're ready
First question

A simpler Zobaze POS

Still a POS in their eyes, so still "built for supermarkets".

What we built

A separate, calculator-first app

Wins these businesses with a tool they trust, then works as an acquisition funnel into Zobaze POS instead of selling the full POS up front.

I took the idea to the founder. The calculator insight convinced the founder, and we started work on Bizli as a separate, entry-level app.

03 · Solution

Execution

Tested with users first, then launched in one month

Step 1

Store visits

Understand how owners run the counter today.

Step 2

Idea and pitch

Calculator + billing machine in one app. Pitched to the founder; we co-led it from there.

Step 3

Prototype tests

Validated the concept with users before any code.

Step 4

Build and launch

One Android engineer. Live on the Play Store in June 2024.

The hard part: making a familiar calculator work as a billing app without losing its simplicity. The owner does what they already do, and Bizli records it in the background, and brings in reports and inventory step by step, once they're comfortable.

Calculator screen
CalculatorWorks like the one on the counter. Each total becomes a sale.
Item buttons
Item buttonsColour-coded item keys, like a billing machine.
Sale total
The saleA clear total, paid by cash or UPI.
Receipt
The billPrint it, or share it on WhatsApp or SMS.
Reports
ReportsThe day's sales, profit and payment modes, in one place.
Cashflow
CashflowMoney in and out, when they want more.

Scroll sideways to see all 6 screens

04 · Success

Result

A way in for businesses that had said no to POS

50,000+downloads
~3,000active users
6–7%of active users move to Zobaze POS every month

Bizli also works as the funnel we planned: 1,000–2,000 businesses so far have started on the calculator and moved up to Zobaze POS.

Want to talk about this project?

I'm happy to walk through the store visits, the pitch and the prototypes.

vivektravi@gmail.com LinkedIn